Shipping policy

Shipping Policy

Last updated: 23 September 2026

This Shipping Policy applies to orders placed through ARVYN at arvynactive.com. ARVYN is operated by BREBERTETS LIMITED, company number 16420993.

Delivery destinations

We offer international delivery to destinations made available at checkout, with the United Kingdom as our primary market. Availability may vary by product, address and carrier coverage. Entering a country in the address form does not guarantee delivery unless a method is offered before payment.

Delivery estimate

Unless a product page or checkout states otherwise, the estimated total period from order confirmation to delivery is 6–14 business days. Business days exclude weekends and public holidays relevant to dispatch or delivery. No additional processing period is added to this customer-facing estimate.

Delivery dates are estimates and may be affected by customs, carrier disruption, severe weather, public holidays or an incorrect address. These circumstances do not remove rights available when delivery is late or does not occur.

Shipping methods and charges

Available methods, carrier or service names and prices are displayed at checkout, normally in GBP or in another currency expressly shown for your market. Free-delivery and paid-delivery thresholds use the qualifying order value shown at checkout after applicable discounts unless an offer expressly states otherwise.

Taxes, customs and import duties

Taxes and import charges depend on the destination, consignment value and delivery arrangement. Any amount collected by us will be shown before the order is submitted.

If import taxes or customs duties are not collected at checkout, the carrier or local authority may require payment before delivery. The information shown at checkout for the selected delivery method will indicate whether such charges are included where applicable.

Tracking

We send available tracking information to the email address associated with the order. Tracking may take time to update after a carrier receives the shipment.

Address accuracy

Check the delivery name, address and postcode before submitting your order. Contact contact@arvynactive.com immediately if you notice an error. We cannot guarantee a change after dispatch.

If a parcel is returned because of an incomplete or incorrect address, we will contact you about the available lawful options and any reasonable additional delivery charge.

Split shipments

Items from one order may arrive separately. Where this happens, you may receive more than one tracking reference. You will not be charged an undisclosed additional delivery fee because we divided an order.

Delayed, lost or damaged deliveries

Contact us if the delivery estimate has passed, tracking has not updated for an unusual period, a parcel is marked delivered but cannot be found, or the parcel or goods arrive damaged. Include your order number and tracking information. We will investigate and provide any remedy required by law.

Our responsibility for consumer goods does not end merely because a parcel has been handed to a carrier.

Delivery within the required period

We aim to deliver within the period agreed before purchase. Where no different period has been agreed, applicable UK rules generally require delivery without undue delay and within 30 days. If delivery is materially delayed, your rights may include setting an additional reasonable deadline or cancelling for a refund, depending on the circumstances and law.

Contact

Email: contact@arvynactive.com
Legal operator: BREBERTETS LIMITED
Company number: 16420993
Registered office: 100A WOODCHURCH LANE, BIRKENHEAD, UNITED KINGDOM, CH42 9PD

Shipping support is provided exclusively by email.